Terms of Service

1. Acceptance

By accessing or using Refer-O-Matic, you agree to these Terms and to our Privacy Policy. If you use Refer-O-Matic on behalf of a business, you represent that you have authority to bind that business to these Terms.

2. Our Role

Refer-O-Matic is a software platform that helps podcasters create referral pages, generate share links, measure referral activity, and manage ambassador or listener programs. Each podcaster independently creates, sponsors, runs, and administers its own program. We do not control or approve a program’s content, eligibility rules, official rules, prize structure, winner selection, disclosures, legality, tax treatment, or fulfillment.

We may provide templates, examples, analytics, and fraud-prevention tools, but those tools are not legal advice and do not replace a podcaster’s responsibility to review and comply with applicable law. Nothing in these Terms creates an agency, partnership, joint venture, employment, sponsorship, or co-promotion relationship between Refer-O-Matic and a podcaster.

3. Accounts and Eligibility

You must be at least the age of majority in your jurisdiction, or otherwise legally permitted to use the Service with any required parental or guardian consent. You must provide accurate information, keep your credentials secure, and use the Service only for lawful purposes.

4. Podcaster Responsibility for Promotions and Rewards

If you are a podcaster, creator, or other customer using Refer-O-Matic to run a program, you are solely responsible for that program and every reward, prize, giveaway, contest, sweepstakes, referral incentive, or other promotion offered through it. This includes determining whether the program is regulated and ensuring that:

• they have the legal right to offer the promotion, reward, or incentive
• their promotion structure complies with all laws, regulations, and platform policies that apply where it is offered
• any required official rules, eligibility criteria, start and end dates, geographic restrictions, prize descriptions, winner-selection criteria, odds disclosures, tax notices, or no-purchase methods are prepared and published by them
• they will obtain any registration, bond, filing, consent, or approval required in any jurisdiction
• they will fulfill all rewards, prizes, and benefits they advertise

Where applicable, that includes making clear that a purchase or payment does not improve someone’s chances of winning if the law requires a free method of entry, and making significant conditions easy for participants to find and keep. Laws vary by country, state, and platform, and it is your job to decide where a promotion can be offered. You must also handle participant questions, complaints, winner selection, prize delivery, refunds, and all disputes related to your program or rewards.

5. Ambassador and Participant Responsibilities

If you join a podcast’s ambassador or referral program through Refer-O-Matic, you acknowledge that any reward is offered by the podcast, not by Refer-O-Matic. You agree to:

• create only one account for themselves and provide accurate information
• share honestly and not use bots, fake accounts, self-referrals, duplicate identities, deceptive redirects, or similar tactics
• comply with anti-spam rules, social platform rules, and any other rules that apply to how they share a referral link
• clearly disclose any material connection when recommending a podcast for a possible reward or incentive

If your recommendation could result in a reward, discount, prize, or other benefit, you are responsible for making that relationship clear where required by law or platform policy.

6. Referral Tracking, Review, and Anti-Abuse

We provide tools intended to help identify suspicious activity and protect the integrity of the Service and a podcaster’s program. We may review referral activity and flag, hold, reverse, remove, or decline to count referrals or rewards if we reasonably suspect:

• self-referrals or referrals generated from the same person using multiple accounts, devices, or identities
• duplicate, automated, scripted, incentivized, misleading, or spammy traffic
• activity that appears designed to manipulate referral counts or reward eligibility
• violations of a podcaster’s published promotion terms or our Terms

We may also suspend or terminate related accounts, links, or access where we reasonably believe abuse has occurred. Our tools do not guarantee that fraud, invalid activity, technical errors, or inaccurate attribution will be detected or prevented. Referral metrics are operational estimates, not guaranteed entitlements; podcasters remain responsible for final reward and winner decisions to the extent allowed by law.

7. Rewards, Giveaways, and Disputes

Podcast owners are solely responsible for communicating program terms, selecting winners where applicable, delivering rewards, handling tax reporting, and resolving participant complaints about their program. To the maximum extent permitted by law, Refer-O-Matic is not responsible for a podcaster’s failure to award or deliver a reward, the legality or administration of a program, any prize, giveaway, contest, sweepstakes, or incentive, or disputes between a podcaster and a participant. Refer-O-Matic is not responsible for any decision to award, withhold, revoke, or value a reward, even where a participant’s activity is displayed in the Service.

8. Content and Intellectual Property

You retain ownership of the content you submit to the Service. You grant us a non-exclusive, worldwide license to host, reproduce, display, adapt, and use that content as needed to operate, secure, improve, and promote the Service. You must have all rights needed to submit the content you upload or publish.

9. Billing and Paid Services

Paid subscriptions, if any, are billed on the terms presented when purchased. Unless required by law, fees are non-refundable once paid. We may change the Service or pricing in the future, and if we do, the new terms will apply on a forward-looking basis.

10. Suspension and Termination

We may suspend or terminate access to the Service, remove content, disable referral links, or limit reward-related functionality if we believe a user has violated these Terms, created legal risk, harmed other users, or threatened the integrity of the Service.

11. Disclaimers

The Service is provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that the Service will be uninterrupted, secure, or error-free.

12. Limitation of Liability and Indemnity

To the maximum extent permitted by law, Refer-O-Matic and its affiliates, officers, employees, and service providers are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, data, goodwill, rewards, or business opportunities arising from or related to the Service. Our aggregate liability will not exceed the greater of the amount you paid us in the twelve months before the claim or one hundred U.S. dollars.

You agree to indemnify and hold us harmless from claims, losses, liabilities, and expenses, including reasonable legal fees, arising out of your content, program, prizes, rewards, giveaways, contests, sweepstakes, referral activity, winner selection, fulfillment, use of the Service, or violation of these Terms or applicable law.

13. Dispute Resolution and Governing Law

Washington law governs these Terms, without regard to conflict-of-law rules. Any dispute that cannot be resolved informally will be resolved by binding arbitration administered by JAMS on an individual basis, and not as a class or representative proceeding, except that either party may seek injunctive relief for intellectual property or misuse of confidential information. Venue for any court proceeding permitted under these Terms is King County, Washington.

14. Changes and Contact

We may update these Terms from time to time. If we make a material change, we may post an update on the site or notify users through the Service. If you continue using the Service after the updated Terms become effective, you accept them.

Refer-O-Matic is operated by Tech Labs, Inc., 5608 17th Ave. NW #1011, Seattle, WA 98107. Questions about these Terms can be sent to support@refer.fm.